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Michael Grinder 2017 – Using Non-Verbals to Effectively Manage a Difficult Conversation

Michael's latest 1-day workshop expands on his effective use of non-verbal communication to how to master difficult conversations. This workshop will be co-presented with Franca Sala Tenna and Margo Halbert.

An Overview of the Practical Skills that you will learn in this workshop:

  • Why sometimes people don't trust or believe you even when you are trustworthy;
  • How to deliver bad news and maintain the relationship by learning what separating the person from the position means and how to do it effectively;
  • What the five Circles of Humanness are and how speaking to the wrong circle can negatively affect the outcome of the conversation (even with good intent);
  • Two and three point communication and when to use each; and
  • How to look intelligent (without saying anything).

This product is currently out of stock and unavailable.